The Salvation Army Food Services Manager in Ewa Beach, Hawaii

Requisition Number

06045 Kitchen Manager 04/16

Post Date

4/16/2018

Title

Food Services Manager

City

Ewa Beach

State

HI

Description

POSITION TITLE: Kitchen Manager

DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)

SUPERVISOR: Associate Director of Finance and Food & Beverages

FLSA STATUS: Exempt

CLASSIFICATION: Full Time, Salary

GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ

and to meet human needs in His name without discrimination.

KROC CENTER HAWAII VISION: Kroc Center Hawaii is a community center where families, individuals and relationships thrive in the name of Jesus.

POSITION SUMMARY: The Kitchen Manager will be responsible for providing Food and Beverage (F&B) services for various outlets and functions including the conference center, the Kroc Café, Early Education Center, Aquatic deck and Classroom parties, portable F&B

kiosks and more. In addition to traditional events, the Kitchen Manager will execute special event F&B requirements in coordination with other departments (e.g. Development, Programs, and Ministry). The Kitchen Manager is responsible for achieving financial

objectives which are in line with industry standards. The Kitchen Manager directs food preparation to ensure safe, quality dishes are served on schedule. The Kitchen Manager is responsible for maintaining a quality control system to ensure all prepared food

items are served consistently to predetermined expectations.

The Kitchen Manager will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.

REQUIRED EDUCATION AND EXPERIENCE:

  1. The ability to manage in a high-demand and diverse environment with focus on internal and external customers is essential to success in this role. Ability to manage/supervise a staff, including contract workers, and multiple outlets in order to maximize

productivity.

  1. Minimum 3-5 years’ experience as Kitchen Manager, Culinary Manager of high volume kitchens, casual dining kitchens and banquet facilities. Extensive experience with food and labor cost control, inventory management, menu development and pricing and supervision.

Contracted labor service experience is desirable. Previous experience with food inventory and management.

  1. Problem solver. Managers should be able to deal with high levels of stress and be able to make quick decisions.

  2. Extremely well organized, detail oriented and able to balance multiple events concurrently.

  3. Demonstrated knowledge of current management principles and practices including supervisory skills, budgeting, and scheduling of employees.

  4. Solid communicator, both written and verbal.

  5. Able to utilize management and scheduling software.

  6. Availability. Must be available to work weekends, evenings and holidays.

  7. Excellent interpersonal skills both in person and by phone, with a high degree of professionalism.

  8. Ability to accomplish projects with little supervision.

  9. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, email.

PREFERRED EDUCATION AND EXPERIENCE:

BA or related culinary degree preferred but not required. At least 2 years of experience coordinating special events

ESSENTIAL FUNCTIONS:

  1. Prepare and cook foods of all types, either on a regular basis or for special guests or functions.

  2. Develop an operating budget for the Kitchen, monitor and take corrective action as necessary to assure that budgeted objectives are attained. Ensure that all standard operating procedures for revenue and cost control are in place.

  3. Routinely meet with Events staff and occasionally with clients directly to discuss menus for special occasions such as weddings, parties, and banquets.

  4. Plan menus and collaborate with Events and Café staff to develop menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers.

  5. Resolve any guest concerns in a prompt and professional manner regarding service and quality.

  6. Determine production schedules and staffing necessary to ensure timely delivery of products and services. Schedule employee work hours and direct and coordinate activities of workers and staff. Resolve or assist workers to resolve work problems.

  7. Conducts a detailed monthly inventory report which is forwarded to accounting.

  8. Ensure food service equipment is properly serviced and on schedule. Arrange for equipment purchases and repairs.

  9. Recruit, hire, train and supervise staff of cooks and other kitchen workers. Instruct cooks and other workers in the preparation, cooking, garnishing, and presentation of food.

  10. Ensure Department of Health standards are upheld wherever food is served (i.e. Kitchen, Café, Preschool, other). Inspect facilities and equipment for regulatory compliance. Inspect supplies, equipment, and work area to ensure conformance to established

standards. Monitor sanitation practices to ensure that employees follow standards and regulations.

  1. Ultimately responsible for the set-up, breakdown and clean up of events including linens, products and the closing of the facility.

  2. Requisitions food and other supplies needed to ensure efficient operation. Ensures incoming food orders are inspected and reconciled against orders. Meet with sales representatives in order to negotiate prices and order supplies.

  3. Executes and maintains documents such as production schedules (BEOs), inventory tracking, costing menus, recipes, loss/spoilage reports, work schedules, SOPs, etc.

  4. Perform other duties as assigned.

OTHER FUNCTIONS:

Perform other duties as assigned.

MENTAL DEMANDS:

  1. Work under stressful conditions

  2. Interact with others with courtesy and tact, emote the “Aloha Spirit”

  3. Manage and prioritize multiple projects in an organized and efficient manner to meet tight deadlines

  4. Respond to crisis situations in a calm and effective manner

  5. Complete projects on schedule

PHYSICAL DEMANDS:

The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25-50

pounds and occasionally more than 50 pounds; traveling by airplane. This employee may also be required to work weekends and evenings.

COMMUNICATION DEMANDS:

The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephone; requires responding to written or verbal requests of co-workers, clients, and vendors; requires

training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.

EQUIPMENT NEEDS:

Equipment used includes general office equipment such as computers, photocopiers, scanners, printers, fax machines, telephone (office, cell, PDA), microphones, audio-visual equipment, 10-key calculator, and automobile.

CERTIFICATES & LICENSES

TB Certificate

The candidate chosen for this position must have a valid driver’s license and insured transportation.

On an annual basis, employees are required to participate in The Salvation Army’s Fleet Safety Program.

CLEARANCES:

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees

assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee

will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

• Interested parties must apply online at http://www.kroccenterhawaii.org/careers.html

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP

here.

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access

to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure

is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41

CFR 60-1.35(c)

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