Liberty Mutual Customer Claims Representative in Honolulu, Hawaii

  • Advance your career at Liberty Mutual Insurance - A Fortune 100 Company! *

Enjoy real-world challenges by joining the energetic business environment of the Liberty Mutual Insurance Claims Department. Liberty Mutual Insurance is seeking an individual dedicated to provide our policy holders with the highest quality service, helping them live safer, more secure lives.

*This position is located in Honolulu, HI

  • Responsibilities: *

  • Obtain information and maintain records of accidents or personal property losses for policyholders and claimants through telephone and written reports.

  • Arrange appraisals, review appraisal reports and communicate with policyholders, claimants, physicians, medical providers, attorneys and repair shops.

  • Secure essential facts about accidents, assess liability and compensability, negotiate settlements and explain denials to policyholders and claimants.

  • Register claims, update status notes, establish target dates, schedule appointments and release payments on an automated system.

  • Qualifications: *

  • High School diploma or equivalent plus 1-3 years of related customer service experience.

  • Proficiency in understanding basic policy and contract coverage.

  • Ability to recognize questionable coverage or contract situation which may necessitate supervisory involvement.

  • Strong oral and telephone communication skills.

  • Licensing required in some states.


We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings pleaseclick here.

  • Overview: *

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Claims

Title: Customer Claims Representative

Location: HI-Honolulu

Requisition ID: 92021