Hawaii Pacific Health Patient Service Rep - Dermatology in Honolulu, Hawaii

Job Description

Founded in 1921, Straub Medical Center is a fully integrated nonprofit health care system with a 159-bed tertiary care hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai‘i. With more than 300 employed or contracted physicians who are leaders in their fields, Straub provides its patients with expert diagnoses and treatments for more than 30 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, women’s health, vascular and urology. Straub is home to the Pacific Region’s only multi-disciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai‘i, such as pioneering minimally invasive cardiac surgery and total joint replacement. In 2010, the American Heart Association recognized Straub in three areas of excellence: Coronary Artery Disease (Gold Award), Heart Failure (Silver Award) and Heart Attack (Bronze Award.)

Our Dermatology team provides consultations and primary care to patients suffering problems of the skin, hair, nails and mouth. Using the latest diagnostic methods, our clinical dermatologists have a wide variety of tests at their disposal to determine the cause of skin problems and treat common dermatological conditions such as acne to more complex problems such as benign or malignant tumors. The department’s highly trained staff can employ surgical interventions and other treatment plans using breakthrough technology and knowledge in the field.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. You will act as a liaison between patients and the professional staff in our Dermatology department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai‘i’s people.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC. International Classification of Diseases 9th edition (ICD-9) and Current Procedural Terminology (CPT) coding certification.


Position Patient Service Rep - Dermatology

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 9964